Mr. Santos, a 65-year-old Patient, Was Admitted to the Medical-surgical Unit with a Diagnosis of Congestive Heart Failure (CHF) . He Has a History of Hypertension and Diabetes Mellitus. during the Initial Assessment, the Nurse Observes That Mr. Santos Is Anxious and Restless. He Frequently Asks for Updates on His Condition and Seems Worried about His Prognosis