Which Management Approach Is Most Appropriate for the Nurse Manager to Apply in This Situation to Improve the Quality of Nursing Care and Patient Satisfaction

a Nurse Manager at a Tertiary Hospital Is Reviewing the Performance of the Nursing Department. She Notices That There Has Been a Decline in Patient Satisfaction Scores Related to Nursing Care over the Past Quarter. the Nurse Manager Decides to Implement a Strategy to Improve the Quality of Nursing Care and Patient Satisfaction